Terms of Use
Last Updated: January 2025
Welcome to ITS Tech Sol (“we,” “our,” “us”). By accessing or using our website, services, platforms, or any content provided by ITS Tech Sol, you (“you,” “your,” “the user,” or “the client”) agree to comply with and be bound by the following Terms of Use.
If you do not agree with these terms, please stop using our services immediately.
1. Acceptance of Terms
By accessing our website or engaging with any of our services—including Cloud & Infrastructure, Cybersecurity, Managed IT, AI Solutions, Data & Analytics, and Digital Transformation—you acknowledge that you have read, understood, and agreed to these Terms of Use.
These Terms apply to all visitors, clients, and partners.
2. Changes to These Terms
ITS Tech Sol may update, modify, or replace these Terms at any time. Changes become effective upon posting. Continued use of our website or services after changes means you accept the updated Terms.
3. Use of Our Website & Services
You agree to use our website and services only for lawful purposes and in accordance with these Terms.
You must not:
Attempt to gain unauthorized access to our systems, networks, or data.
Reproduce, copy, distribute, or exploit any content for commercial use without written permission.
Use our website to transmit harmful code, malware, or conduct any activity that may disrupt operations.
Misrepresent your identity or affiliation with any entity.
We reserve the right to restrict access to any user who violates these Terms.
4. Intellectual Property
All content on this site—including text, graphics, logos, icons, service descriptions, software, and media—is the property of ITS Tech Sol or its licensors and is protected by U.S. and international intellectual property laws.
You may not use our trademarks, brand assets, or proprietary materials without written consent.
5. Service Descriptions & Accuracy
We strive to provide accurate, up-to-date information across our website. However:
Technical specifications, service details, pricing, and availability may change.
We do not guarantee that all content is free of errors, omissions, or outdated information.
ITS Tech Sol is not liable for decisions made based on information found on our website.
6. Managed Services, Cloud & AI Solutions
When engaging in a service agreement with ITS Tech Sol, additional terms and contracts will apply.
These may include:
Service Level Agreements (SLAs)
Master Service Agreements (MSAs)
Data processing terms
Confidentiality and security obligations
Your use of our enterprise services is strictly governed by the signed documentation relevant to your project or engagement.
7. Third-Party Integrations & Tools
Our solutions may integrate with third-party platforms such as:
AWS
Microsoft Azure
VMware
Oracle
Palo Alto Networks
AI and analytics platforms
We do not control nor guarantee the performance, security, or availability of third-party services.
You agree that ITS Tech Sol is not responsible for issues caused by these third parties.
8. Cybersecurity & Compliance Disclaimer
While ITS Tech Sol implements industry-leading cybersecurity practices and monitoring tools, no system is 100% immune from breaches or downtime.
We:
Provide security recommendations and best practices.
Offer proactive monitoring and alerting.
Implement hardening, patching, threat protection, and resilience strategies.
You acknowledge that:
Final implementation, operational security, and system access management may depend on your internal team.
ITS Tech Sol is not responsible for breaches caused by client negligence, misconfigurations, or unauthorized access outside our scope.
9. Data Privacy
Your use of our website and services is also governed by our Privacy Policy.
By interacting with ITS Tech Sol, you consent to the collection and use of data in accordance with that policy.
10. Limitation of Liability
To the fullest extent permitted by law:
ITS Tech Sol is not liable for:
Indirect, incidental, or consequential damages
Loss of business, revenue, data, or profits
Downtime caused by external vendors or third parties
Unauthorized access due to client-side vulnerabilities
Our total liability shall not exceed the amount paid (if any) for services during the past 12 months.
11. Disclaimer of Warranties
All content and services are provided “as-is” and “as available” without warranties of any kind, including:
Merchantability
Fitness for a particular purpose
Non-infringement
We do not guarantee:
Uninterrupted service
Error-free operation
Vulnerability-free systems
12. Termination
We may suspend or terminate your access to our website or services at any time for:
Violations of these Terms
Abuse, fraud, or unauthorized activities
Compliance and security concerns
Non-payment (for service agreements)
Upon termination, your rights to use ITS Tech Sol content or services immediately end.
13. Governing Law & Dispute Resolution
These Terms are governed by the laws of US, without regard to conflicts of law.
Any disputes must be resolved through:
Initial negotiation
Mediation (if needed)
Binding arbitration
You agree to waive the right to participate in class-action lawsuits.